We understand it’s not always convenient to visit us in the branch. That’s why we offer several different ways of reaching us so we can be of assistance. Many of your normal banking transactions can be handled by phone or online 24 hours a day, 7 days a week.

Personal Access Line (PAL)
404-325-3270, option 1
Whenever it's convenient for you, from wherever you are, CDC Federal Credit Union’s PAL provides you with many account related transactions, information and automated services right over the phone. For more on what PAL can do for you, see the quick reference guide. You will need to set-up a personal identification number (PIN) to access PAL services.
Main phone number
404-325-3270 (Atlanta)
800-245-9655 (outside Atlanta)
Our main service line is available from 8am – 6pm, Monday through Friday. Virtually any transaction you can do in a branch can now be done by phone or online, except cash deposits or withdrawals.
Mailing address
P.O. Box 49169
Atlanta, GA 30359-1169
Emergency numbers
Lost or stolen Visa debit card 800-472-3272
Lost or stolen Visa credit card 800-558-3424
Lost or stolen Business credit card 800-558-3424
Lost or stolen card if outside the country   701-461-0621


Member feedback, general concerns or comments
Have something to share but not sure where to start? Submit your question or concern using the form below and we’ll be more than happy to assist you.

*Please do not enter specific account information or requests using this form. For security reasons, account information requests should be submitted through your personal online banking page by clicking on the Mail Box link located in the top right hand corner.
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