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Ask an expert.Ready to lend a helping hand.

We take pride in helping our members navigate the complicated world of banking and personal finance.

Phone Numbers

Phone Support

(404) 325-3270 (Local)

(800) 245-9655 (Toll Free)

Mon-Fri 8am–6pm

Call Center

(404) 325-3270, Option 0

Open 24/7 (including holidays)

Text Concierge

(800) 245-9655

Mon-Fri 8am–6pm

Personal Access Line (PAL)

(404) 325-3270, Option 1

Open 24/7

Lost/Stolen Visa Debit Card

(800) 472-3272

Open 24/7

Lost/Stolen Visa Credit Card

(800) 558-3424

Open 24/7

PIN Reset Visa Debit Card

(800)-992-3808 option 2

Open 24/7

Lost/Stolen Business Credit Card

(800) 558-3424

Open 24/7

Lost/Stolen Card Outside Country

(701) 461-0621

Open 24/7

Contact Us By Mail

General correspondence and transaction requests, including deposits or loan payments, should be sent to:

CDC Federal Credit Union
P.O. Box 49169
Atlanta, GA 30359-1169

Contact Us Online

Use the form below to email us your question or comment. We'll do our best to respond quickly.

Do not enter specific account information or requests using this form. For security reasons, account information requests should be made through your personal online banking page by clicking on the Mail Box link located in the top right hand corner.

Send Us A Message

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  2. e.g. (800) 245-9655